Case Study

Vertex Plumbing & Gas

Vertex Plumbing and Gas Streamlines Processes with Pype eBinder, Australia’s New Industry Standard

Challenge
Vertex Plumbing and Gas, an Australian subcontractor, was frustrated with the time and money it took to produce O&M manuals via hard copy organized in folders and USB drives. They wanted to reduce time preparing, gathering, and printing documents. Jason Carter, Owner of Vertex, was also tired of wasting time trying to find necessary paperwork. According to Carter, “traditional hard copy folders made the simple task of finding documents cumbersome and tedious.”

Vertex needed a solution that was:

  • Australian compliant
  • Easy to set up
  • Easy to use
  • Cost-effective compared to other products available in Australia
  • Provided additional organizational features

One Step Ahead of the Game
Once Vertex determined the need to update their O&M procedures, Pype eBinder was the clear choice. “We knew we needed to go digital. Full stop.” As Carter researched solutions, “Pype was the only one we were interested in.”

Carter was pleased with how easy eBinder was to set up and use. “The process is very simple; everything is self explanatory with great support from the Pype team.” Carter was also impressed with the finished result. “The O&M manuals met the scope of work and were professionally presented.”

Reduced Admin Costs and Project Time
While updating previous hard copy manuals had been, “cumbersome and tedious,” eBinder simplified the process. “Going digital with eBinder allows us to clearly see what has been uploaded and what hasn’t at a glance.” Carter was especially impressed with the easy searching facilitated by QuickView. These features saved Vertex both money and time: at least 10 hours on a single project. According to Carter, “Pype does exactly what we need it to do.”

Australia’s New Industry Standard
It was necessary for Pype to meet Vertex’s needs as an Australian company, and Carter was pleased to find that eBinder was compliant with national standards. “Electronic documentation is fast becoming industry standard over traditional hard copy binders, and Pype is way ahead of the game.”


“Electronic documentation is fast becoming industry standard over traditional hard copy binders, Pype is way ahead of the game.”

Jason Carter
Owner, Vertex Plumbing & Gas

Case Study by Pype

Pype provides software solutions to the construction industry to automate manual processes using AI.

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